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405_method_not_supported [2019/01/27 11:28] (current)
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 +====== ​ ======
 +
 +
 +
 +===== Error Message =====
 +
 +
 +
 +Error 405, method not supported
 +
 +
 +
 +{{::​2015-12-01_14_04_09-10.0.0.5_-_remote_desktop_connection.png?​nolink&​|}}
 +
 +
 +
 +===== Explanation of Error =====
 +
 +
 +
 +IIS cannot execute certain methods that Production Terminal uses.
 +
 +
 +
 +===== Severity =====
 +
 +**Normal**. User is not down.
 +
 +
 +
 +===== Possible Root Cause(s) =====
 +
 +
 +
 +Asp.Net 4 is not installed on the machine hosting Production Terminal.
 +
 +
 +
 +==== Windows 8 / Windows Server 2012 ====
 +
 +
 +
 +On Windows Server 2012 and Windows 8, you may get this error if the web server (IIS) was not installed exactly right. The Web Server role should be uninstalled,​ and reinstalled using these instructions followed **exactly**.
 +
 +
 +
 +[[http://​control.cyriouswiki.com/​x--verifying_and_installing_iis_8_and_.net_framework|Windows 8 - Verifying and Installing IIS 8 and .NET Framework]]
 +
 +
 +
 +[[http://​control.cyriouswiki.com/​x--verifying_and_installing_iis_8_and_.net_framework|Windows Server 2012 - Verifying and Installing IIS 8 and .NET Framework]]
 +
 +
 +
 +===== Resolution =====
 +
 +
 +
 +Install ASP.Net version 4 on the machine. The installer is located here: [[http://​www.asp.net/​downloads]]. After installing, refresh Production Terminal.
 +
 +
 +
 +On Windows 8+ or Server 2012, follow the instructions linked above to reinstall IIS.
 +
 +
 +
 +===== Version Information =====
 +  * Reported : 3__/​11__/​2011
 +  * Version(s): 4.5
 +
 +
 +