Explanation
This will get the Cyrious server upgraded from Control 4.6 to Control 5.5. All users must log out of Control prior to upgrading.
Important: If Merchant Warehouse (now known as Cayan) is used for credit card processing, do not perform this update. Merchant Warehouse is no longer supported as of Control 5.5.
Download the update
- Log into www.cyrioussoftware.com
- At the top, click on Tech Support, then in the gray bar underneath, click Downloads
- Download Control 5.5 Update
- Take note of your license key. You will need it during installation. It's best to copy it to the clipboard now (highlight it and press Ctrl+C)
Install the update
- Make sure all users have quit Control
- Right-click the SSLIP icon and choose Shut Down.
- The SSLIP will warn you if there are still users logged in before shutting down.
- Once the SSLIP is shut down, run the Control 5.5 Updater
- The updater will ask for the license key. If you copied it from the downloads page on our web site, paste it in now with Ctrl+V
- Restart the computer if prompted, the run the updater again after reboot if it doesn't start on its own
- When asked for the update location, make sure the folder selected is the current Cyrious folder (default is C:\Program Files (x86)\Cyrious but this may vary)
- Once restarted, run the update again if it does not start automatically
- The update will rename the 4.6 SSLIP folder to SSLIP_Backup and put the new 5.5 SSLIP files in the Control folder
- Delete any desktop shortcuts for SSLIP and place a new shortcut for the 5.5 SSLIP in the Control folder
- Run the 5.5 SSLIP
- Log into Control to allow the database to update. Click yes when asked to back up the database
Notes
- Nothing should need to be done on the client computers since they will still be pointed at the current Control.exe in \\server_name\cyrious$\Control\
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