Differences
This shows you the differences between two versions of the page.
ar_aging_report_not_showing_contact_or_company_names [2019/01/27 11:28] |
ar_aging_report_not_showing_contact_or_company_names [2019/01/27 11:28] (current) |
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+ | ==Explanation== | ||
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+ | This is caused by Corruption in the DB. Always do Resolution 1 and test before trying Resolution 2 | ||
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+ | ==Resolution 1== | ||
+ | - Run the [[dbrebuild]] | ||
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+ | ==Resolution 2== | ||
+ | - Navigate to Mgmt> | ||
+ | - Navigate to the offending report and click the edit button | ||
+ | - Confirm report template is Crystal report, if so continue | ||
+ | - Uncheck Show on Menu | ||
+ | - Add New SMS Report to the same group | ||
+ | - Select AR_ARAgingSummary from the System Report group | ||
+ | - Complete the creation of the new report | ||
+ | - Clone if necessary to the Quick Reports or Reporting Menu as needed | ||
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