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ar_aging_report_not_showing_contact_or_company_names [2019/01/27 11:28] (current)
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 +==Explanation==
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 +This is caused by Corruption in the DB. Always do Resolution 1 and test before trying Resolution 2
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 +==Resolution 1==
 +  - Run the [[dbrebuild]]
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 +==Resolution 2==
 +  - Navigate to Mgmt>​Set-Up>​Reporting Set-Up
 +  - Navigate to the offending report and click the edit button
 +  - Confirm report template is Crystal report, if so continue
 +  - Uncheck Show on Menu
 +  - Add New SMS Report to the same group
 +  - Select AR_ARAgingSummary from the System Report group 
 +  - Complete the creation of the new report
 +  - Clone if necessary to the Quick Reports or Reporting Menu as needed
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