Differences
This shows you the differences between two versions of the page.
black_screen_when_opening_production_terminal [2019/01/27 11:28] |
black_screen_when_opening_production_terminal [2019/01/27 11:28] (current) |
||
---|---|---|---|
Line 1: | Line 1: | ||
+ | ====== | ||
+ | |||
+ | |||
+ | |||
+ | ===== Description ===== | ||
+ | |||
+ | |||
+ | |||
+ | You see nothing but a black screen when attempting to open Production Terminal from your computer. | ||
+ | |||
+ | |||
+ | |||
+ | ===== Possible Causes: ===== | ||
+ | * Windows 7 Pro visual effects may be preventing the browser from displaying properly. | ||
+ | * Unhandled Error in Silverlight Application ([[https:// | ||
+ | |||
+ | |||
+ | |||
+ | ===== Possible Solutions: ===== | ||
+ | * ===Solution #1 (For Windows 7 Pro)=== | ||
+ | * Right-click on "My Computer" | ||
+ | * Select Properties. | ||
+ | * On the left side of the screen, select Advanced System Settings. | ||
+ | * You should now be in the System Properties dialog box. In the Performance section, Press the " | ||
+ | * Check the Adjust For Best Performance checkbox and click OK. | ||
+ | * Click OK again to exit the System Properties dialog box. | ||
+ | * Close the System Properties box. Congratulations! Your Production Terminal should now display properly. | ||
+ | * ===**Solution # | ||
+ | * Navigate to Control Panel and search for " | ||
+ | * Choose "View installed fonts" | ||
+ | * The exception is caused when a font is installed on the system whose name contains "&" | ||
+ | * Uninstall the fonts if they are not being used. | ||
+ | |||
+ | |||
+ | |||