This error occurs on Windows Vista/7 systems that have the user's documents folder mapped to a network drive. To get around this, you will need to change the mapping back to the UNC path.


In Regedit, go to:

Hkey_Current_user\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folder\Personal

Change My documents key path from “U:\My Documents” to “%USERPROFILE%\My documents”

After installing crystal reports, you can change this back to no ill effect.

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