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closed_out_and_the_daily_totals_on_daily_activity_report_is_zero [2019/01/27 11:28] (current)
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 +====== ​ ======
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 +===== Explanation =====
 +
 +
 +
 +==Resolution==
 +  - Check to see if Daily Close action was performed before Quick Reports were run.
 +  - To check, open DBBrowser.
 +  - Go to Closeout Database.
 +  - Scroll to the bottom of the table records to view the most recent Closeouts.
 +  - If there are multiple daily closeouts for the same day, remove the records that aren't required for this day.
 +  - Closed the DBBrowser
 +  - Restart SMS.
 +  - Open the Quick Reports.
 +  - Unselect any WIP, AR Aging, Backup, Close Day, Export Data checkboxes
 +  - Click Print
 +  - Select the Prior Daily Closeout.
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 +