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closed_out_and_the_daily_totals_on_daily_activity_report_is_zero [2019/01/27 11:28] (current) |
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| + | ===== Explanation ===== | ||
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| + | ==Resolution== | ||
| + | - Check to see if Daily Close action was performed before Quick Reports were run. | ||
| + | - To check, open DBBrowser. | ||
| + | - Go to Closeout Database. | ||
| + | - Scroll to the bottom of the table records to view the most recent Closeouts. | ||
| + | - If there are multiple daily closeouts for the same day, remove the records that aren't required for this day. | ||
| + | - Closed the DBBrowser | ||
| + | - Restart SMS. | ||
| + | - Open the Quick Reports. | ||
| + | - Unselect any WIP, AR Aging, Backup, Close Day, Export Data checkboxes | ||
| + | - Click Print | ||
| + | - Select the Prior Daily Closeout. | ||
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