Differences
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control1_-_upgrade_version_4.6_to_5.5 [2019/01/27 11:29] (current) |
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| + | ===== Explanation ===== | ||
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| + | This will get the Cyrious server upgraded from Control 4.6 to Control 5.5. All users must log out of Control prior to upgrading. | ||
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| + | Important: If Merchant Warehouse (now known as Cayan) is used for credit card processing, **do not perform this update**. Merchant Warehouse is no longer supported as of Control 5.5. | ||
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| + | ===== Download the update ===== | ||
| + | - Log into [[http:// | ||
| + | - At the top, click on Tech Support, then in the gray bar underneath, click Downloads | ||
| + | - Download Control 5.5 Update | ||
| + | - Take note of your license key. You will need it during installation. It's best to copy it to the clipboard now (highlight it and press Ctrl+C) | ||
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| + | ===== Install the update ===== | ||
| + | - Make sure all users have quit Control | ||
| + | - Right-click the SSLIP icon and choose Shut Down. | ||
| + | - The SSLIP will warn you if there are still users logged in before shutting down. | ||
| + | - Once the SSLIP is shut down, run the Control 5.5 Updater | ||
| + | - The updater will ask for the license key. If you copied it from the downloads page on our web site, paste it in now with Ctrl+V | ||
| + | - Restart the computer if prompted, the run the updater again after reboot if it doesn' | ||
| + | - When asked for the update location, make sure the folder selected is the current Cyrious folder (default is C:\Program Files (x86)\Cyrious but this may vary) | ||
| + | - Once restarted, run the update again if it does not start automatically | ||
| + | - The update will rename the 4.6 SSLIP folder to SSLIP_Backup and put the new 5.5 SSLIP files in the Control folder | ||
| + | - Delete any desktop shortcuts for SSLIP and place a new shortcut for the 5.5 SSLIP in the Control folder | ||
| + | - Run the 5.5 SSLIP | ||
| + | - Log into Control to allow the database to update. Click yes when asked to back up the database | ||
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| + | ===== Notes ===== | ||
| + | * Nothing should need to be done on the client computers since they will still be pointed at the current Control.exe in \\server_name\cyrious$\Control\ | ||
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