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control1_-_upgrade_version_4.6_to_5.5 [2019/01/27 11:29] (current)
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 +====== ​ ======
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 +
 +
 +===== Explanation =====
 +
 +
 +
 +This will get the Cyrious server upgraded from Control 4.6 to Control 5.5. All users must log out of Control prior to upgrading.
 +
 +
 +
 +Important: If Merchant Warehouse (now known as Cayan) is used for credit card processing, **do not perform this update**. Merchant Warehouse is no longer supported as of Control 5.5.
 +
 +
 +
 +===== Download the update =====
 +  - Log into [[http://​www.cyrioussoftware.com|www.cyrioussoftware.com]]
 +  - At the top, click on Tech Support, then in the gray bar underneath, click Downloads
 +  - Download Control 5.5 Update
 +  - Take note of your license key. You will need it during installation. It's best to copy it to the clipboard now (highlight it and press Ctrl+C)
 +
 +
 +
 +===== Install the update =====
 +  - Make sure all users have quit Control
 +  - Right-click the SSLIP icon and choose Shut Down.
 +  - The SSLIP will warn you if there are still users logged in before shutting down.
 +  - Once the SSLIP is shut down, run the Control 5.5 Updater
 +  - The updater will ask for the license key. If you copied it from the downloads page on our web site, paste it in now with Ctrl+V
 +  - Restart the computer if prompted, the run the updater again after reboot if it doesn'​t start on its own
 +  - When asked for the update location, make sure the folder selected is the current Cyrious folder (default is C:\Program Files (x86)\Cyrious but this may vary)
 +  - Once restarted, run the update again if it does not start automatically
 +  - The update will rename the 4.6 SSLIP folder to SSLIP_Backup and put the new 5.5 SSLIP files in the Control folder
 +  - Delete any desktop shortcuts for SSLIP and place a new shortcut for the 5.5 SSLIP in the Control folder
 +  - Run the 5.5 SSLIP
 +  - Log into Control to allow the database to update. Click yes when asked to back up the database
 +
 +
 +
 +===== Notes =====
 +  * Nothing should need to be done on the client computers since they will still be pointed at the current Control.exe in \\server_name\cyrious$\Control\
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