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control_-_how-to_unvoid_an_order [2019/01/27 11:28]
 control_-_how-to_unvoid_an_order [2019/01/27 11:28] (current)
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 +======  ======
 +
 +
 +
 +===== Question =====
 +
 +
 +
 +How do I un-void an order that was aaccidentally voided?
 +
 +
 +
 +==Answer==
 +
 +
 +
 +Unfortunately, Cyrious does not allow you to directly "unvoid" an order.  
 +
 +
 +
 +This is an administrative control point and there is no work-around to "recapture" the invoice number.  The only alternative is to create a new order with the same items.
 +
 +
 +
 +===== Steps =====
 +
 +
 +
 +1. Open the voided order.
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 +
 +
 +2. Clone and save new order.
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 +
 +