Differences
This shows you the differences between two versions of the page.
control_-_how-to_write_off_an_order [2019/01/27 11:28] |
control_-_how-to_write_off_an_order [2019/01/27 11:28] (current) |
||
---|---|---|---|
Line 1: | Line 1: | ||
+ | ====== | ||
+ | |||
+ | |||
+ | |||
+ | When an balance due on an order is determined to be " | ||
+ | |||
+ | |||
+ | |||
+ | Like a payment, write-off reduces the balance due on the order and corresponding accounts receivable. | ||
+ | |||
+ | **Notes:** | ||
+ | * You can only write-off an order in a sales status. | ||
+ | * Unlike editing an order and reducing the amount of the order, write-off do not reduce any sales tax owed. | ||
+ | * Although not required by Control, generally write-offs are used to reduce the entire remaining balance due. | ||
+ | |||
+ | |||
+ | |||
+ | ===== Steps ===== | ||
+ | - Open the Order. | ||
+ | - Go to Totals Tab. | ||
+ | - Click on price button for Write Off. (If the button is not shown, check that the orders is in the sales status.) | ||
+ | - Enter in amount of Write Off. | ||
+ | - Enter in a Reason for Write Off. | ||
+ | - Click OK. | ||
+ | |||
+ | |||
+ | |||
+ | ===== Version Information ===== | ||
+ | * Reported : 7/30/2009 | ||
+ | * Version(s): All | ||
+ | |||
+ | |||
+ | |||