Differences
This shows you the differences between two versions of the page.
control_error_-_blank_second_page [2019/01/27 11:28] |
control_error_-_blank_second_page [2019/01/27 11:28] (current) |
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+ | Invoice/ | ||
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+ | ===== Explanation ===== | ||
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+ | If when previewing or printing an invoice or estimate a blank second page is always printed, the likely cause is a product layout exending past the right margin of the page. Reducing the width of the product layout and resaving the order will usually correct the problem. | ||
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+ | ==Resolution== | ||
+ | - Click on Setup | System Setup | Orders, Estimates, and Service Tickets. | ||
+ | - Find the section: Width of product layout image. | ||
+ | - Confirm that this number does not exceed 650. The recommended setting is 600. | ||
+ | - Edit and resave the order/ | ||
+ | * Edit the order/ | ||
+ | * Type a space in the description field for each line item. (This is necessary because if there are no changes Control may not update the database record.) | ||
+ | * Save the order/ | ||
+ | - Repring the offending document. | ||
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+ | ===== Version Information ===== | ||
+ | * Version(s): 2.5+ | ||
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