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control_error_-_blank_second_page [2019/01/27 11:28] (current)
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 +====== ​ ======
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 +Invoice/​Estimate Printing Blank Second Page
 +
 +
 +
 +===== Explanation =====
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 +If when previewing or printing an invoice or estimate a blank second page is always printed, the likely cause is a product layout exending past the right margin of the page.  Reducing the width of the product layout and resaving the order will usually correct the problem.
 +
 +
 +
 +==Resolution==
 +  - Click on Setup | System Setup | Orders, Estimates, and Service Tickets.
 +  - Find the section: Width of product layout image. ​
 +  - Confirm that this number does not exceed 650. The recommended setting is 600.
 +  - Edit and resave the order/​estimate.
 +    * Edit the order/​estimate.
 +    * Type a space in the description field for each line item.  (This is necessary because if there are no changes Control may not update the database record.)
 +    * Save the order/​estimate.
 +  - Repring the offending document.
 +
 +
 +
 +===== Version Information =====
 +  * Version(s): 2.5+
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 +