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control_error_-_log_in_failed._database_group_not_found [2019/01/27 11:28] (current) |
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+ | ===== Error Message ===== | ||
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+ | Log in failed. Database group not | ||
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+ | ===== Explanation of Error ===== | ||
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+ | The customer receives " | ||
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+ | **High**.User is down. | ||
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+ | ===== Possible Root Cause(s) ===== | ||
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+ | 1) One or more of the database groups inside of database administration in the SSLIP | ||
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+ | 2) The protocol settings for SQL server on the client workstation isn't set, and needs to be configured for TCP/IP, Named Pipes, and Multiprotocol | ||
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+ | ===== Resolution ===== | ||
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+ | 1) Open the Cyrious SSLIP from the Cyrious server workstation and browse to the " | ||
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+ | *Restart the sslip* | ||
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+ | 2) The protocol settings can be set by typing " | ||
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+ | *Test by opening Control* | ||
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+ | ===== Version Information ===== | ||
+ | * Reported : __/__/20__ | ||
+ | * Version(s): | ||
+ | * Fixed in : | ||
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+ | ===== Related Errors ===== | ||
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