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— control_error_-_unable_to_locate_rpc_server [2019/01/27 11:28] (current)
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 +======  ======
 +
 +
 +
 +===== Error Message =====
 +
 +
 +
 +"Unable to locate RPC Server" when trying to print or email in Control.
 +
 +
 +
 +===== Explanation of Error =====
 +
 +
 +
 +The Remote Procedure Call (RPC) service is the mechanism Windows uses for one application to call into another. This is a core component in Windows and any restriction on the service will cause significant problems in Windows.
 +
 +
 +
 +===== WARNING =====
 +
 +
 +
 +Never disable the RPS service in Windows. Doing so may prevent Windows from running or even booting up.
 +
 +
 +
 +===== Severity =====
 +
 +**Normal**. User is not down and only functionality within Control that's affected is emailing.
 +
 +
 +
 +===== Possible Root Cause(s) =====
 +
 +
 +
 +The Remote Procedure Call service has not been started or is disabled in the windows services menu.
 +
 +
 +
 +===== Resolution =====
 +  - Restart the machine
 +  - Open the Services console
 +    * Click on the Start button
 +    * Choose **Run...**
 +    * Type **Services.msc** and click **OK**.
 +  - Locate the Remote Procedure Call(RPC) service
 +  - If it is stopped, right click and choose **Start**
 +  - Retry the action in Control.
 +
 +
 +
 +===== Version Information =====
 +  * Reported : 6/25/2009
 +  * Version(s):
 +  * Fixed in :
 +
 +
 +
 +===== Related Errors =====