Differences

This shows you the differences between two versions of the page.

Link to this comparison view

control_invalid_floating_point_operation [2019/01/27 11:28] (current)
Line 1: Line 1:
 +=Error Message=
 +
 +
 +
 +The user received an "Invalid Floating Point Operation" when creating or editing an order or estimate.
 +
 +
 +
 +=Explanation of Error=
 +
 +
 +
 +A "floating point number" is computer-speak for a decimal number.  An "operation" in this case is a math operation.  In practive, almost every "floating point operation" error you will get is a Division By Zero problem.  (Others exist, but are extremely infrequent.)
 +
 +
 +
 +This is almost always a case where Control is attempting to divide by a variable (usually quantity) that is zero.  For example to get the unit cost they might take   **MaterialCost/Quantity**  but if Quantity is zero and the users doesn't consider this they will get either a "Division By Zero" or a "Floating Point Operation" error.
 +
 +
 +
 +=Severity=
 +
 +**Normal**. This affects the users ability to work this the affected product or any order/estimate containing it.
 +
 +
 +
 +=Possible Root Cause(s)=
 +
 +
 +
 +==#1 Bad Quantity Formula==
 +
 +
 +
 +9/10/2011> Several users has the following formula as the formulat for Quantity in the product setup.
 +
 +
 +
 +[[code_formatpascal|code_formatpascal|code format="pascal"]]
 +
 +
 +
 +ParentVariableValue(Quantity, 0)
 +
 +
 +
 +<code>
 +For child line items, this worked fine.  However, if that was promoted to or added as a top level item, it caused this error.
 +===== Resolution =====
 +Correct the affected formula to:
 +[[code_formatpascal|code_formatpascal|code format="pascal"]]
 +
 +
 +
 +ParentVariableValue(Quantity, 1)
 +
 +
 +
 +<code>
 +The following SQL can be used to identify all the products with this specific issue:
 +[[code format="sql"]]
 +
 +
 +
 +Select Item.ID as ProductID, Item.ItemName as Product, V.Formula
 +
 +
 +
 +From Variable V
 +
 +
 +
 +Join PricingPlan PP on PP.ID = V.PricingPlanID
 +
 +
 +
 +Join CustomerGoodsItem Item on Item.ID = PP.GoodsItemID
 +
 +
 +
 +Where Formula like '%ParentVariableValue(%,0)%'
 +
 +
 +
 +  and VariableName = 'Quantity'
 +
 +
 +
 +<code>
 +===== Version Information =====
 +  * Reported : 09/2011
 +  * Version(s): 3.5+