Explanation
This error message occurs when trying to save a report as a PDF or other document type file and the path is not valid
Resolution
- Open the offending report to print
- In the Report Criteria, click the Show Details button under Save on the left side
- Click the Browse button at the end of the Destination Path
- Select Desktop
- Click the Save button in the Save As
- Click the Save button in the Report Criteria
- If this works that will resolve the issue
- If a permanent location to store reports as PDF is required, repeat first 3 steps
- Recommend either creating a Saved Reports folder, or whatever name is appropriate, in the SMS folder using the universal path or a mapped drive that is accessable by all Cyrious machines
- Repeat the first 3 steps
- Click Browse and navigate to the newly created folder
- Click the Save button in the Save As
- Click the Save these settings as the default button
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