Differences
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crystal_130_error [2019/01/27 11:29] (current) |
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+ | ===== Explanation ===== | ||
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+ | This error message occurs when trying to save a report as a PDF or other document type file and the path is not valid | ||
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+ | ===== Resolution ===== | ||
+ | - Open the offending report to print | ||
+ | - In the **Report Criteria**, click the **Show Details** button under **Save** on the left side | ||
+ | - Click the **Browse** button at the end of the **Destination Path** | ||
+ | - Select **Desktop** | ||
+ | - Click the **Save** button in the **Save As** | ||
+ | - Click the **Save** button in the **Report Criteria** | ||
+ | - If this works that will resolve the issue | ||
+ | - If a permanent location to store reports as PDF is required, repeat first 3 steps | ||
+ | - Recommend either creating a **Saved Reports** folder, or whatever name is appropriate, | ||
+ | - Repeat the first 3 steps | ||
+ | - Click **Browse** and navigate to the newly created folder | ||
+ | - Click the **Save** button in the **Save As** | ||
+ | - Click the **Save these settings as the default** button | ||
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