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crystal_507_pestartprint_error [2019/01/27 11:29]
crystal_507_pestartprint_error [2019/01/27 11:29] (current)
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 +==Explanation==
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 +This is a Crystal error caused by an invalid path
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 +
 +==Resolution 1==
 +  - Open an Invoice to print
 +  - Click the Show Details below the Save
 +  - Click the Browse button 
 +    - if it remaps from a local path to the universal path, click the Save button to test - if it works, you are done
 +    - if it doesn't, select the Desktop and then click the Save button
 +  - Test again on a different Invoice
 +    - If it doesn't work again
 +
 +
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 +### if it remaps from a local path to the universal path, click the Save these settings as the default
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 +
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 +### if it doesn't, select the Desktop and then click the Save these settings as the default
 +  - Test again on a different Invoice
 +
 +
 +
 +==Resolution 2==
 +  - Try turning off the Simple sharing on the machine having the issue
 +  - Try saving to the desktop
 +  - Try saving to the universal path
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