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+ | ====== | ||
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+ | Crystal Reports is the primary reporting engine for Cyrious SMS and Control. Each client must have the Crystal Report DLLs installed in order to properly print or preview reports. | ||
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+ | ===== Crystal Drivers Installation ===== | ||
+ | |||
+ | |||
+ | |||
+ | ===== Critical Set-Up Information ===== | ||
+ | |||
+ | **Crystal drivers must be installed on the boot drive Windows\System32 or Windows\SysWOW64** | ||
+ | |||
+ | |||
+ | |||
+ | ==== Windows Vista/XP 32-bit ==== | ||
+ | - Close SMS on the local computer. | ||
+ | - Download Cystal Reports Zip Files (Crystal 8.5 Windows x32.zip).{{ : | ||
+ | - Unzip the file. | ||
+ | - Copy the unzipped DLL files to C: | ||
+ | - Run the BAT file to register the .dlls | ||
+ | - Run the Crystal_Fix_For_Graphs.exe{{ : | ||
+ | - Run the CrystalUpdate.exe{{ : | ||
+ | * If you don't get to choose the option Repair, run the CrystalUpdate.exe a second time, choosing repair | ||
+ | - Test by trying to preview a Crystal report like an Invoice or Estimate in Control. | ||
+ | |||
+ | |||
+ | |||
+ | ==== Windows Vista/XP 64-bit ==== | ||
+ | - Close SMS on the local computer. | ||
+ | - Download Cystal Reports Zip Files (Crystal 8.5 Windows x64.zip). {{ : | ||
+ | - Unzip the file. | ||
+ | - Copy the unzipped DLL files to C: | ||
+ | - Edit the BAT file | ||
+ | * Open the BAT file with Notepad | ||
+ | * Click Edit | ||
+ | * Click Replace | ||
+ | * Replace C: | ||
+ | * Select Replace All | ||
+ | * Save | ||
+ | - Run the BAT file to register the .dlls | ||
+ | - Run the Crystal_Fix_For_Graphs.exe{{ : | ||
+ | * If prompted for a path, edit path to C: | ||
+ | - Run the CrystalUpdate.exe{{ : | ||
+ | * If you don't get to choose the option Repair, run the CrystalUpdate.exe a second time, choosing repair | ||
+ | - Test by trying to preview a Crystal report like an Invoice or Estimate in Control. | ||
+ | |||
+ | |||
+ | |||
+ | ==== Windows 2000 ==== | ||
+ | - Close SMS on the local computer. | ||
+ | - Download Cystal Reports Zip Files (Crystal 8.5 Windows x32.zip).{{ : | ||
+ | - Download the W2000 Crystal DLL Registration.BAT file also | ||
+ | - Unzip the file. | ||
+ | - Copy the unzipped DLL files to C: | ||
+ | - Run the W2000 Crystal DLL Registration.BAT file to register the .dlls | ||
+ | - Run the Crystal_Fix_For_Graphs.exe{{ : | ||
+ | * If prompted for a path, edit path to C: | ||
+ | - Run the CrystalUpdate.exe{{ : | ||
+ | * If you don't get to choose the option Repair, run the CrystalUpdate.exe a second time, choosing repair | ||
+ | - Test by trying to preview a Crystal report like an Invoice or Estimate in Control. | ||
+ | |||
+ | |||
+ | |||
+ | ===== Windows7 & Windows8 32bit processors ===== | ||
+ | |||
+ | **For 32-bit Operating Systems Only** Try Resolution 1 first | ||
+ | |||
+ | |||
+ | |||
+ | ===== Resolution 1 ===== | ||
+ | - Download the Window 7 32bit Crystal file {{ : | ||
+ | - Unzip in the System32 folder in the Windows folder | ||
+ | - Double click on the Windows7 Cyrstal DLL Registration batch file | ||
+ | - You will get a pop-up to run the Crystal Update - follow the steps to install | ||
+ | - Let the CMD window close | ||
+ | - Test | ||
+ | |||
+ | |||
+ | |||
+ | ===== Resolution 2 ===== | ||
+ | - Install the Crystal 8.5 DLL files to the C: | ||
+ | |||
+ | |||
+ | |||
+ | < | ||
+ | - Register the DLL to the C: | ||
+ | |||
+ | |||
+ | |||
+ | < | ||
+ | - After you have installed the Crystal 8.5 DLL files and registered them delete the following files: | ||
+ | * C: | ||
+ | * C: | ||
+ | * C: | ||
+ | * C: | ||
+ | - Un-register the DLL files by executing the commands below within a command prompt or batch file. | ||
+ | * REGSVR32 /u /s " | ||
+ | * REGSVR32 /u /s " | ||
+ | * REGSVR32 /u /s " | ||
+ | * REGSVR32 /u /s " | ||
+ | - Install the Crystal Update.exe installation. After this installation is complete, confirm the following files are present on the system. | ||
+ | * C: | ||
+ | * C: | ||
+ | * C:\Program Files\Seagate Software\Shared\crtslv.dll | ||
+ | * C:\Program Files\Seagate Software\Shared\ExportModeller.dll | ||
+ | - Register the 4 files above by executing the commands below within a command prompt or batch file. | ||
+ | * REGSVR32 /s " | ||
+ | * REGSVR32 /s " | ||
+ | * REGSVR32 /s " | ||
+ | * REGSVR32 /s " | ||
+ | |||
+ | |||
+ | |||
+ | ===== Windows7 & Windows8 64bit processors ===== | ||
+ | |||
+ | **For 64-bit Operating Systems Only. Try Resolution 1 first.** | ||
+ | |||
+ | |||
+ | |||
+ | ===== Resolution 1 ===== | ||
+ | - Install the Windows 7 64bit Crystal Files files to the C: | ||
+ | - Register the DLL to the C: | ||
+ | - You will get a pop-up to run the Crystal Update - follow the steps to install | ||
+ | - The Command Prompt box will close automatically. | ||
+ | - Test it | ||
+ | |||
+ | |||
+ | |||
+ | ===== Resolution 2 ===== | ||
+ | - Install the Crystal 8.5 DLL files to the C: | ||
+ | |||
+ | |||
+ | |||
+ | < | ||
+ | - Register the DLL to the C: | ||
+ | |||
+ | |||
+ | |||
+ | < | ||
+ | - After you have installed the Crystal 8.5 DLL files and registered them delete the following files: | ||
+ | * C: | ||
+ | * C: | ||
+ | * C: | ||
+ | * C: | ||
+ | - Un-register the DLL files by executing the commands below within a command prompt or batch file. Download, unzip and run: {{ : | ||
+ | * REGSVR32 /u /s " | ||
+ | * REGSVR32 /u /s " | ||
+ | * REGSVR32 /u /s " | ||
+ | * REGSVR32 /u /s " | ||
+ | - Install the Crystal Update.exe installation {{ : | ||
+ | * C: | ||
+ | * C: | ||
+ | * C:\Program Files (x86)\Seagate Software\Shared\crtslv.dll | ||
+ | * C:\Program Files (x86)\Seagate Software\Shared\ExportModeller.dll | ||
+ | - Register the 4 files above by executing the commands below within a command prompt or batch file. Download, unzip and run: {{ :reg.zip|}} | ||
+ | * REGSVR32 /s " | ||
+ | * REGSVR32 /s " | ||
+ | * REGSVR32 /s " | ||
+ | * REGSVR32 /s " | ||
+ | |||
+ | |||
+ | |||