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cyrious_freezing_at_communicating_with_server [2019/01/27 11:29] (current)
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 +===== Explanation =====
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 +This is usually caused by someone trying to backup the Data folder and dragging and dropping the Data folder, or Cutting and Copying the Data folder. Due to a limitation in Windows OS, dragging and dropping large files will drop data.
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 +==Resolution==
 +  - Navigate to the Cyrious>​SMS folder
 +  - Open the DemoData or NewData folder
 +  - Set View to Details
 +  - Sort by Name
 +  - Highlight all the "​Account Codes Database"​ files
 +  - Right click and select Copy
 +  - Navigate back to the Cyrious>​SMS folder
 +  - Paste to the Data folder
 +  - Reopen Cyrious
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