Show pageOld revisionsBacklinksBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. CKG Edit ====== ====== ===== Explanation ===== **Note:** You cannot Void part of a payment, you can only Void whole payments! ==Steps for Voiding a Payment== - Open Payments window. - Either choose By Order tab and type in the Order number or choose By Company and browse for the company name and hit - Choose which payment that needs to be Voided - Enter in the Voided By employee and type in a Reason for the Void - Click Void Payment **Note:** You can Not void a payment on an order that has been closed more than 90 days. You will need to contact Cyrious Tech Support to set the order to Picked-Up (except franchise stores that pay royalties, they will need to contact their franchise headquarters) ==Steps for Voiding an Over Payment== - Open Payments window. - Choose By Company and browse for the company name and hit - Select the Over Payment radio button - Choose which payment that needs to be Voided - Enter in the Voided By employee and type in a Reason for the Void - Click Void Payment **Note:** You can Not void a payment on an order that has been closed more than 90 days. You will need to contact Cyrious Tech Support to set the order to Picked-Up (except franchise stores that pay royalties, they will need to contact their franchise headquarters)