Show pageOld revisionsBacklinksBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. CKG Edit ===== Issue ===== This can happen if Production Terminal has a cached copy of your Store Logo that it is unable to update or unaware that it is out of date. ===== ===== ===== Resolution ===== **Confirm Proper Settings for Production Terminal** - From the server, locate the path to the Production Terminal install folder. <html><div style="margin-left: 20px;"> By default this path will likely be **C:\Program Files\Cyrious\Production Terminal\** </div></html> - Open Control. - Navigate to **Setup** | **System Setup** | **Production Terminal Options**. - Click the **Edit** button on the right side toolbar. - Ensure the check box for **Enable Production Terminal** is checked. - Ensure the **Folder Path:** field has the proper setting. This path should be pointed to the **PTSSLIPShare** folder located within the Production Terminal install folder. <html><div style="margin-left: 20px;"> By default this path will likely be **C:\Program Files\Cyrious\Production Terminal\PTSSLIPShare\** </div></html> ==== Delete the Cached Logo ==== - Browse to the **Image** folder for Production Terminal. <html><div style="margin-left: 20px;"> By Default that folder is located under **C:\Program Files\Cyrious\Production Terminal\PTSSLIPShare\Image\** </div></html> - Locate and delete the file **StoreImage.bmp** ==== Confirming the Problem has been Resolved ==== - Shut down the Cyrious SSLIP. Any time you make configuration changes to Production Terminal a restart of the Cyrious SSLIP is required. - Restart the Cyrious SSLIP. - Launch Production Terminal to confirm the store logo is showing properly.