====== ====== ===== Explanation ===== ===== Resolution ===== - Log into the SSLIP - Select Database Administration - Ensure the Control System Data and Store Data have the Active checkbox unchecked - If the number of stores is set to zero, correct it using the Cyrious Tech Support Utility. - As of 11/18/2010, we believe that the free Anti-Virus program Avira may be deleting the number of stores and / or clients. At this time, deactivate Avira.