====== SMS Error - Access Violation While Printing ====== ====== Error Message ======
Access Violation at .... while printing.
===== Explanation of Error ===== ===== Severity ===== **Normal**. User is not down. ===== Possible Root Cause(s) ===== * Printer Driver Incompatibility * Windows DEP interfering with the Print Driver. * Out of drive space. * Temporary file locked and can't be overwritten by report. ===== Resolution ===== - Check if this happens to other reports. If not, then it may be a report error. - Check if this happens on other computers. If not, then check if it occurs on other printer (print drivers) on the same computer. - Check if the computer has sufficient free space on the C: drive. - Delete all files in the temp folder. If any can't be deleted, reboot and try to delete them again. - Check that the user has a default printer. - Check that Data Execution Prevention is set to "Essential Windows Programs and Services Only" * Right click on MyComputer * Click Properties * Click The Advanced Tab * Click The Setting Button Within The Performance Field * Click The Data Execuation Prevention Tab * Make sure that the turn on DEP for Essentinal Windows Programs and services only Radio Button is On. * If not, change the setting and reboot. - Check for updated drivers for the printer, especially if you can find a native Microsoft driver. - If that does't work try replacing the SYSTEMDATA And or STOREDATA - In some cases, you may have to disable all DEP (even for Essential Windows Programs), but this should be a last resort. * Double Click the Local Disk C:\ * Open the boot.ini file * Set the following to read * multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=Alwaysoff ==Resolution 2== - Check Access Violation error and see if it references a Cyrstal dll (i.e. crpe32.dll) - If it does, see [[crystal_reports_driver_installation]] ==Resolution 3== == For Window7 only== - Access error for crxf_pdf.dll - Navigate to C:\Windows\SysWOW64 - Delete the crxf_pdf.dll ===== Version Information ===== * Reported : 06/2009 * Version(s): * Fixed in : 06/2009 ===== Related Errors =====