Open DBBrowser on the customer's computer
Open DBBrowser on your local computer
Compare the Indexes for each table to ensure the customer is not missing some indexes
If you do not have SMS installed on your local machine, open a second copy of the DBBrowser
Click the Select Alias tab
Click the Create Alias button
Navigate to NewData or DemoData
Click OK
Compare the Indexes for each table to ensure the customer is not missing some indexes
When you find the table with the missing Indexes make a note of it and continue checking for additional tables with missing Indexes
Open the Data folder
Navigate to the table with the missing Indexes
Rename the files (ex. Order Details Database to Order Details)
Copy over the same table from the NewData or DemoData folder
Run the following queries
DELETE FROM "Order Details Database"
INSERT INTO "Order Details Database"
SELECT * FROM "Order Details
NOTE: Change name of table accordingly