Explanation
There are three methods of installing Control on a client PC. In order of easiest to most difficult:
1. Use the Cyrious Launcher
- Log into cyrioussoftware.com on the client PC
- Go to Tech Support > Downloads
- Download the Cyrious Launcher and run it
2. Use the Client Installer
- Log into cyrioussoftware.com on the client PC
- Go to Tech Support > Downloads
- Download the Control Client Installer and run it
- When prompted for the path to the Cyrious$ share, put in \\server_name\cyrious$
- This should put a Control shortcut on the desktop and install Crystal Reports drivers
3. Perform a manual client installation
- Using Windows Explorer, navigate to \\server_name\cyrious$
- Go into the Control folder
- Right-click Control.exe and choose Send to > Desktop (create shortcut)
- Rename the desktop shortcut to 'Cyrious Control'
- Download and install the Crystal Reports XI Installation and BarCode Support Installer from the downloads page at cyrioussoftware.com
Issues
- If Password Protected Sharing is enabled on the server, this will cause problems with all 3 of the above methods. Only using method 3 (manual install) will clue you in to this being the problem. If methods 1 and 2 are not working, try navigating to the Cyrious$ share on the server (\\server_name\cyrious$) using Windows Explorer. If you get prompted for a network login, you must disable Password-protected sharing on the server. On the server, go to Control Panel > Network and Sharing Center > Change Advanced Sharing Settings. Locate 'Password Protected Sharing' and turn it off.
If Off Support:
Installing Crystal XI DLL's
This step involves installing Crystal Reports XI DLL's. These DLL files are required in order to access the various report files included with Control.
- Download the Crystal Reports XI Installation from this link .
- Run the installer, follow the on-screen steps to complete the installation.
Barcode Support Installer
This step involves installing Bar Code Fonts & DLL's. These DLL files are required in order to access some report templates that have embedded barcode fonts.
- Download the Barcode Support Installer from this link .
- Run the installer, follow the on-screen steps to complete the installation.
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