Show pageOld revisionsBacklinksBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. CKG Edit ====== ====== ===== Explanation ===== This will get the Cyrious server upgraded from Control 4.6 to Control 5.5. All users must log out of Control prior to upgrading. Important: If Merchant Warehouse (now known as Cayan) is used for credit card processing, **do not perform this update**. Merchant Warehouse is no longer supported as of Control 5.5. ===== Download the update ===== - Log into [[http://www.cyrioussoftware.com|www.cyrioussoftware.com]] - At the top, click on Tech Support, then in the gray bar underneath, click Downloads - Download Control 5.5 Update - Take note of your license key. You will need it during installation. It's best to copy it to the clipboard now (highlight it and press Ctrl+C) ===== Install the update ===== - Make sure all users have quit Control - Right-click the SSLIP icon and choose Shut Down. - The SSLIP will warn you if there are still users logged in before shutting down. - Once the SSLIP is shut down, run the Control 5.5 Updater - The updater will ask for the license key. If you copied it from the downloads page on our web site, paste it in now with Ctrl+V - Restart the computer if prompted, the run the updater again after reboot if it doesn't start on its own - When asked for the update location, make sure the folder selected is the current Cyrious folder (default is C:\Program Files (x86)\Cyrious but this may vary) - Once restarted, run the update again if it does not start automatically - The update will rename the 4.6 SSLIP folder to SSLIP_Backup and put the new 5.5 SSLIP files in the Control folder - Delete any desktop shortcuts for SSLIP and place a new shortcut for the 5.5 SSLIP in the Control folder - Run the 5.5 SSLIP - Log into Control to allow the database to update. Click yes when asked to back up the database ===== Notes ===== * Nothing should need to be done on the client computers since they will still be pointed at the current Control.exe in \\server_name\cyrious$\Control\