Error Message
Invalid Class Type String
Explanation of Error
Whenever emailing out of Control using Outlook.
Severity
Normal. User is not down, but can't email out Control.
Possible Root Cause(s)
The registry entry for Outlook that Control needs is either missing or corrupt.
Resolution
1. Have customer run their Office Setup and select the Repair utility in the Setup Menu. This will repair the registry entry that Control is referencing for to get to Outlook.
2. Retry email action out of Control.
Version Information
- Reported : //20__
- Version(s):
- Fixed in :
Related Errors
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