Show pageOld revisionsBacklinksBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. CKG Edit ====== ====== ===== Explanation ===== When Cyrious prints additional pages for Invoices/Estimates and the additional page is blank except the header and possibly the footer, it is usually caused by a field that has additional carriage returns. They are usually located in the notes fields; however, can be a global issue. ===== Resolution 1 (for a specific order/estimate) ===== - Edit the order - Check the Description, Text, and Production Notes in the Products tab to ensure there are no extra blank carriage returns - Also check the Order Notes in the Notes tab ===== Resolution 2 (for all Orders and Estimates) ===== - Go to Mgmt>Accounting>Set-Up>Payment Terms - Check each Term's "Message for Invoice:" field for an extra carriage return ===== Resolution 3 ===== - Reinstall the Crystal Reports drivers. - Ensure the are installed to the proper location without any extra copies of the files present. ==== Note ==== See Service Ticket 158585