This is caused by a number of things, invalid path/filename in the SSLIP, the Cyrious folder is not shared correctly, Anti-Virus blocking the connection, Firewall blocking the connection.

1. Disable the Anti-Virus on the server and/or client machine
2. Test

1. Disable the Firewall on the server and/or client machine
2. Test

1. Check the Cyrious\SMS folder to ensure the data folder is there
2. Open the Data folder to ensure there is data in the folder

1. Navigate to the Cyrious folder on the server (default location is C:\Program Files\Cyrious)
2. Left click on the Cyrious folder
3. Click Sharing and Security…
   1. If you do NOT see a tab called Security do the following, otherwise skip ahead to step 4
   2. Click the Cancel button
   3. Click on the Tools button at the top of the folder
   4. Select Folder Options
   5. Select the View Tab in the new pos-up
   6. Scroll to the bottom of the Advanced Settings
   7. Uncheck the Use simple file sharing (Recommended) checkbox
   8. Click Ok
   9. Go back to step 2
4. Click the Sharing tab
5. Ensure that the Share this folder radio button is selected (you should see Cyrious$ in the Share Name:)
6. Click the Permissions button
7. In the new pop-up, ensure that Everyone is in the Group or user names, if not add it by clicking the Add button
8. Ensure that the Allow Full Control check box is checked
9. Click OK
10. Click the Security tab at the top of the Cyrious Properties pop-up
11. Scroll through the Group and user names to ensure that all users EXCEPT Creator Owner have the Allow Full Control checkbox checked
12. Click the Add button and add Everyone
13. Click the Allow Full Control checkbox for Everyone
14. Click the Advance button
15. Uncheck any checkboxes that are checked
16. Click the Remove button
17. Click the Apply button
18. Check both checkboxes
19. Click Apply
20. Click OK
21. Again, scroll through the Group and user names to ensure that all users EXCEPT Creator Owner have the Allow Full Control checkbox checked
22. Click OK
23. Try opening Cyrious

1. Shut down all computers
2. Reboot your Router

1. Contact Tech Support (888-552-9823)