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===== Explanation =====



This is usually caused by someone trying to backup the Data folder and dragging and dropping the Data folder, or Cutting and Copying the Data folder. Due to a limitation in Windows OS, dragging and dropping large files will drop data.



==Resolution==
  - Navigate to the Cyrious>SMS folder
  - Open the DemoData or NewData folder
  - Set View to Details
  - Sort by Name
  - Highlight all the "Account Codes Database" files
  - Right click and select Copy
  - Navigate back to the Cyrious>SMS folder
  - Paste to the Data folder
  - Reopen Cyrious