====== ====== ===== Explanation ===== This may be due to the way the click of the mouse interacts with Windows and our program ==Resolution== - Check order to see where payments are duplicated - Open DBBrowser - Filter by OrderID=xxxx in the Adjustment Database - Modify Filter to "OrderID=xxxx or (OrderId=0 and CustomerID=xxxx)" - Copy this filter to be used in the following tables: - Adjustment Database - GL Database - Order Database - Payments Database - In those tables, remove the duplicated payment entry - Filter by CustomerId=xxxx in the Customer Database - Remove or reduce Customer credit appropriately **NOTE:** Some tables will have double entries, some won't. ==Resolution 2== - Recreate basic order in your SMS - Open DBBrowser to view your results to guide you through the steps above