===== Question ===== ==== How do I un-void an order that was aaccidentally voided? ==== ===== Answer ===== ==== Unfortunately, Cyrious does not allow you to directly "unvoid" an order. ==== ===This is an administrative control point and there is no work-around to "recapture" the invoice number. The only alternative is to create a new order with the same items.=== ===== Steps ===== - Open the voided order. - Clone and save new order. ===== Steps for voided orders that had a payment ===== - If there was a payment on the order, go to the original order - Click the Payments button - Click the Apply Credit button - If there is a credit there that equals the original payment, you will need to apply the credit to the new order - If there is no credit, you will need to enter the payment again. Be sure to check the payment method of the original payment in the Order's Payment History