===== Problem =====



Unable to print from any application from an RDP client session to a locally installed HP Printer. It appears to print but is never seen in the print spooler. Specfic HP models are not compatible with printing from RDP sessions (more info below).



===== Solution =====



The solution was to change the driver from the default driver for that printer to a generic driver (HP Laserjet 4).



1. Open **Devices and Printers** in the **Control Panel**.



2. Right click on the printer and select **Printer Properties**.



3. Click the **Advanced** tab.



4. Click the Driver drop down.



5. if **HP Laserjet 4** is listed skip ahead to step 12. Otherwise, click the **New Driver** button. (Alternatively, you can try the PCL 5 driver if the printer is PCL 5 compatible. See below)



6. Click **Next**.



7. Click **Windows Update** button. It may take a few minutes to download the list of drivers.



8. In the Manufacturer list, scroll down and select **HP**.



9. In the Printer list, scroll down and select **HP Laserjet 4**.



10. Click **Next**.



11. Click **Finish**.



12. Ensure that **HP Laserjet 4** is selected in the Driver drop down on the Printer Properties Advanced Tab.



13. Click **Ok**.



14. Close and Re-start the RDP session. A reboot of the local PC may be required.



15. You should be able to print now.

**Note:** Some of the functionality of the printer may not work when using this generic printer driver. If the printer is PCL 5 compatible, you can try using this driver:



[[http://h20566.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=503484&lang=en&cc=us|HP Universal Print Driver for Windows - PCL 5]]



===== More information on Specific HP Printer Models =====



Many consumer-oriented HP Printers do not support printing from RDP sessions. This list is located here:



[[http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4aa0-8465enw&404m=secure-erc|HP printers supported in Terminal Services environments]]



If asked for a recommendation, I would recommend users avoid the lower end HP models.



HP Support Forum Case:



[[http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/MFP-M127-with-remote-desktop-Windows-2012-r2-not-printing/td-p/3338417|HP LaserJet Pro MFP M127fn and Remote Desktop Connection]]