Show pageOld revisionsBacklinksBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. CKG Edit ====== ====== ===== Explanation ===== ==Resolution== - Ask customer if it is happening on multiple computers - If **yes**, check the Power Management settings on the server - especially the NIC Hibernation - Can check on the client machines as well - If continues to occur, explain to customer this error is a connectivity error - Explain they need to get a network tech out to check the Server NIC, Cable, Router/Switch - If **no**, check the Power Management settings on the client machine - specifically the NIC Hibernation - If continues to occur, explain to customer this error is a connectivity error - Explain they need to get a network tech out to check the client machine NIC, Cable, and probably the rest of the network