how_do_i..._issue_a_customer_credit [Support]

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===== Explanation =====



===== Method 1 =====
  - Click on Pay-Status and verify that you have the proper company and or order selected
  - You may also open the order in question and click on the Payment button on the right.
  - Again verify that you have selected the proper company and or order
  - Select Over Payments
  - Enter the Amount
  - Enter the Payment Method
  - If necessary, enter the Check/CC # and Name on Card
  - If necessary, enter the CC expiration date
  - Enter the Entered By field
  - Record payment



===== Method 2 =====
  - Click on Pay-Status and verify that you have the proper company and or order selected
  - You may also open the order in question and click on the Payment button on the right.
  - Again verify that you have selected the proper company and or order
  - Select Issue Credit 
  - Enter the Amount
  - Select Increase by, Set to, or Decrease by
  - Enter Adjusted By
  - Enter the Reason
  - Click Adjust Credit