Caused by corruption in the registry or the database

1. Open the registry
2. Navigate to HKEY_Current_User>Software>Cyrious Software>SMS>UserOptions
3. Remove the strings: “ExplorerCustIndexes”, “ExplorerOrdIndexes”, “ExplorerEstIndexes”
4. Close registry

1. Run the dbrebuild

1. Confirm the Regional settings of the computer are correct for US English currency, dates, etc

This is for the error in relation to printing the Daily Activity Report or Royalty Report

1. Replace the Store Information (and/or possibly the GL table) table with a old table and rebuilt it only
2. Replace the Store Information (and/or possibly the GL table) table with a blank table if the previous step doesn't work and have the customer reenter the missing store information