Show pageOld revisionsBacklinksBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. CKG Edit ====== ====== ===== Explanation ===== This is caused by the use of special characters in certain fields ==Resolution== - Open SMS - Navigate to where the customer gets the error - Edit the record (may be a customer, or order, or estimate, or contact record) - Look for a special character like " ' $ % in an inappropriate field (i.e. "The Boss" in the title field for a contact)