Explanation
Resolution
- Log into the SSLIP
- Select Database Administration
- Ensure the Control System Data and Store Data have the Active checkbox unchecked
- If the number of stores is set to zero, correct it using the Cyrious Tech Support Utility.
- As of 11/18/2010, we believe that the free Anti-Virus program Avira may be deleting the number of stores and / or clients. At this time, deactivate Avira.
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