Show pageOld revisionsBacklinksBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. CKG Edit ====== ====== ===== Explanation ===== There is more than one cause to needing to have to edit a Daily, Monthly, or Yearly Close out but they are usually easy to fix some of the common reasons are as follows. - Customer Did not close the Day,Month,or Year as they should have. - They Closed more than once. - They Did not close at all. - The date and or times are incorrect and need to be corrected and updated. - The Time that they closed was too early. - The Date which they closed out on was wrong. - The Customer did not close Cyrious down on all systems before doing the closeout. - Customer needs to close all open windows in Cyrious on the computer on which they are doing the close out. ==Resolution== - Open DBBrowser - Select the Closeout table - Navigate to the missing closeout's time frame - Correct accordingly: - Remove duplicated closeout - Manually enter in the correct DateTime ### Enter time as 11:59:59 PM to ensure you get everything for the day if they did not close the period ### Enter the time based on the time of the reports that printed - be sure to get the end report date time and to include the seconds ### Use D (daily), M (monthly), Y (yearly), R (royalty), X (export), or Q (quarterly) as appropriate for the CloseOutType - If datetime correct, repull reports - refresh issue