Explanation
Resolution
- Walk customer through Edit/Saving Order/Estimate
- Try preview of Order/Estimate.
Resolutions 2
- Go to Company tab and click “View Company”
- Edit/Save Company
- Retest by attempting to preview the Order/Estimate
Resolution 3
- Chech Order for missing required fields for Contact, PhoneNumber, Primary SalesPerson, or any required field, which are fields marked in blue
- Check in Customer record for any required fields missing
- Check SalesPerson for any required fields missing, ex. PhoneNumber, Address, etc. Any blue fields that may be missing or NULL.
- Once all fields have been corrected, retest by Previewing report
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