You will be using information available in the registry. IF you are not comfortable working in the registry, DO NOT ATTEMPT

  1. Have the customer connect you to a computer that has Cyrious set-up to email and works.
  2. Open the registry
  3. Navigate to HK_Current_User>Software>Cyrious>SMS>UserOptions
    1. Ensure that the EmailOptions is set to Internal

### If set to Outlook, close and set-up in Cyrious on the client machine

  1. Ensure that the SMTPAddress has data

### If not, close and inform customer they will need to get the info from their ISP and fill in the fields

  1. Right click on the UserOptions folder
  2. Select Export
  3. Save to the SMS folder and name CyriousUserOptions
    1. If a client machine, save to desktop
    2. Then copy to the SMS folder by right clicking on the short-cut
    3. Select Properties
    4. Click on Find Target button
    5. Paste in the folder
  4. On the machine than needs the email fix, right click on the Cyrious icon
  5. Select Properties
  6. Click Find Target button
  7. Drag and drop the CyriousUserOptions.reg to the desktop of the client machine
  8. Double click on the CyriousUserOptions.reg on the desktop
  9. Click Yes
  10. Click OK
  11. Delete the CyriousUserOptions.reg from the desktop

Note: These steps will also work if exporting the information from a Windows 7 (x32) machine and importing to an XP machine or vice versa

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