The following steps will setup a port offset for the SSLIP and Control applications.
Explanation
When you open SMS or Control it transmits a UDP broadcast on port 2868 to locate the SSLIP. The SSLIP responds with it's IP, and SMS or Control then connects to that IP on TCP port 2879.
In certain cases, there may be conflicts where the ports that the SSLIP is using are being used by other applications on the client or server computer. In this case, you must tell Control and the SSLIP to use an alternate port. The offset is added to the base addresses above (subtracted for negative numbers) to determine the new port.
Note: Do not use a port offset greater than 13000 as not all machines support TCP ports greater than 16K.
The following must be done from the Cyrious server machine.
Note: In Control 5.1 and later the SSLIP and Control will both read from the Control_Options.txt file so there is no longer a need to have a SSLIP_Options.txt file.
Resolution 1 (preferred method)
Step #1 - Setting port offset for SSLIP
- Open My Computer.
- Navigate to SSLIP installation folder. (Ex. C:\Program Files (x86)\Cyrious\SSLIP)
- Open SSLIP_Options.txt file.
- If one doesn't exist, go to File–>New–>Text Document.
- Name text file SSLIP_Options.txt
- Add line:
- PortOffset=1
- Save file and close.
- Restart SSLIP.
Step #2 - Setting port offset for Control
- Open My Computer.
- Navigate to Control installation folder. (Ex. C:\Program Files (x86)\Cyrious\Control)
- Open Control_Options.txt file.
- If one doesn't exist, go to File–>New–>Text Document.
- Name text file Control_Options.txt
- Add line:
- PortOffset=1
- Save file and close.
- Start Control.
Resolution 2
- Connect to the server.
- Click the start button > run > type regedit to open the registry editor.
- Browse to this path:
- HKEY_CURRENT_USER\Software\Cyrious Software\SSLIP
- Create New Key under each called Options
- In that folder create a new string value called PortOffSet
- Double click on the PortOffset string and enter a value. i.e. 1
- Repeat the above steps for these two keys as well.
- HKEY_CURRENT_USER\Software\Cyrious Software\Control
- HKEY_CURRENT_USER\Software\Cyrious Software\SMS
- Close the registry editor.
- Start the SSLIP.
- Start SMS or Control to test.