Show pageOld revisionsBacklinksBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. CKG Edit ==Explanation== Customer either forgot to export the QB iif or had an out of balance (OOB) which would QB would not allow to be imported. ==Re-exporting for a previous day== - In Cyrious go to File>Export>Export Accounting data - Click on the Change Export Dates button - If the report is for the previous day, click the Date Period DDL and choose Prior Export Period -make sure to confirm those or the correct date (otherwise skip this step and next step) - Click Ok - skip next 3 steps - If the report is for a prior time, click the Date Period DDL and choose Custom or For Custom Time Period - When that opens up, click the radio button Export Dates - Then choose the appropriate Starting and Ending dates - Click Ok - Click the Save button - Click Yes to Mark Ledger as Exports? == Export for a previous day that was not exported== - In Cyrious go to File>Export>Export Accounting data - Click on the Change Export Dates button - Click the Date Period DDL and choose Custom or For Custom Time Period - When that opens up, click the radio button Export Dates - Then choose the appropriate Starting Date - Now click the radio button Daily CloseOuts - Now choose the appropriate Ending Date. This will allow you to insert a new export date into the Closeout Database - Click Ok - Click the Save button - Click Yes to Mark Ledger as Exports? **Note: Now you will have to re-export the following day because you inserted a new export in between 2 exports**