Explanation of Error
When attempting to launch SSLIP, the mdb files are corrupted or not accessible preventing opening
Severity
High User is down on all of the affected machines because with no connection to the SSLIP you can not run Cyrious SMS.
Possible Root Cause(s)
- The mdb files are not in edit mode
- The mdb files are corrupted beyond repair
Resolution 1
- Unshare and reshare Cyrious folder
- Ensure that the SSLIP folder is not set to read only
Resolution 2
- Replace the mdb files - use the current ones in the Implementation folder
Version Information
- Version(s): Control, SMS 8.0+;
- Revised in : 12/2012
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