This error message usually indicates that Quickbooks is using the default Accounts Receivable account. In order for the accounting import from Cyrious to work, a custom Accounts Receivable account needs to be created.

  1. In QuickBooks, edit the Accounts Receivable account name inside of the “Chart of Accounts” area
  2. Rename it to something other than its original name (i.e. Accounts Receivables)
  3. Create a new account called “Accounts Receivable”
  4. Set the account type to “other current asset”
  5. In Cyrious, navigate to Mgmt>Accounting>Set-Up>Account Codes
  6. Ensure that the chart of account name in Cyrious Export Number/Description matches the one in Quickbooks
  7. Then retry the import of the iif file
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