Show pageOld revisionsBacklinksBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. CKG Edit ===== Error Message 1 ===== On start-up on a MAC parallels system, Control fails with its own, non-descript error message. ===== Error Message 2 ===== Unable to locate SSLIP Server ===== Explanation of Error ===== During start-up, Control and the SSLIP check their respective times to ensure they are in sync. If not, the Control user is prompted to reset their local time. Some part of that process is failing on the Mac Parallels system. If the time on the SSLIP is different, Control crashes with no explanation. ===== Severity ===== **Moderate**. The Mac client is down. ===== Resolution 1 ===== Fix the time manually on the server or client. ===== Resolution 2 ===== - Ensure that IPv6 is disabled using the following steps: - Go to Control Panel - Open Network and Sharing Center - Click Change Adapter Settings - Right click on Local Area Connection - Click Properties - Un-check "Internet Protocol Version 6 (TCP/IPv6)" if it is checked. - Try launching Control again ===== Version Information ===== * Reported : 1/2012 * Version(s): Control 4.5+ * Fixed in :