This is due to the fact that the registry for the server machine may be using the Local Drive Paths for the Database whereas the SSLIP may be using the UNC Paths, therefore, causing the conflict between the two programs…

  1. Open Cyrious SMS
  2. Open the Product Importer utility.
  3. Close Cyrious SMS program, leaving the Product Importer open
  4. Proceed with importing Products.
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